Open Enrollment Classes

Facilitator: Donna Miller (click here for bio)

In this course, participants will gain a greater understanding of their own personalities and styles relative to those of the rest of the team. This greater understanding will enable team members to:  

  • Improve communication by recognizing and dealing with misperceptions
  • Understand and appreciate diverse styles
  • Develop strategies for strengthening each significant working relationship
  • Recognize and manage reactions to stress
  • Capitalize on individual and group strengths
  • Enhance communication, motivation and management to improve morale and boost performance
Start 09-14-2017 8:00 am
End 09-14-2017 5:00 pm
Individual Price $299.00

Facilitator: Mark Williams

The 10 Lenses are distinctly different styles and ideological and philosophical values for dealing with cultural differences. They affect what we see, how we interpret what we see, and the actions we take related to the many identity-related issues we face every day. The beliefs, values and behaviors associated with The 10 Lenses are described by Mark Williams, the author of the best-selling, the 10 Lenses, Your Guide to Living and Working in a Multicultural World. The 10 Lenses will help your leaders and employees grasp the multifaceted nature of cultural identity and learn how mismanagement of Lenses places the organization at legal and competitive risk.


  • Provide the skills and awareness that enable people to operate out of the strengths of their Lenses to increase opportunities to connect, communicate, and find common ground.
  • Spark meaningful cross-cultural dialogue within organizations, schools, communities, and global society.
  • Provide an analytic and behavior tool that augments the current demographic paradigms about group and cultural identity.
Start 09-21-2017 8:00 am
End 09-21-2017 5:00 pm
Individual Price $299.00

Facilitator: Allan Schweyer (click here for bio)

Critical thinking is essential to effective learning and even productive living. In this course participants, will learn to make reasoned judgments that are logical and well thought out. Participants will further delve and process ways of thinking in which they don't simply accept all arguments and conclusions that are exposed, but rather have an intuitiveness involving questioning such arguments and conclusions. This type of thinking requires the desire to see the evidence involved in supporting a particular argument or conclusion.


  • Learn how to probe with asking the right questions.
  • Understand the fundamentals of investigating various outcomes of a proposed issue.
  • Learn various arguments, their natures, their uses impact the solution.
Start 09-28-2017 8:00 am
End 09-28-2017 5:00 pm
Individual Price $299.00

Facilitator: Diedre Windsor (click here for bio)

Executive Core Qualifications (ECQ's) consist of: Leading Change, Leading People, Results Driven, Business Acumen, and Building Coalitions. This course will review the history and requirements of the Senior Executive Service and also highlight the policies, procedures, and application process. There will be a strong focus on OPM’s general guidelines for ECQ’s in order for participants to grasp the full scope.


  • Understand the requirements for a completed application.
  • Demonstrate the ability to highlight accomplishments and leadership in writing.
  • Learn how to use OPM’s model in writing.
Start 10-05-2017 8:00 am
End 10-05-2017 5:00 pm
Individual Price $299.00

Facilitator: L’Lorenzo Seabrook (click here for bio)

Effective communication skills – written and oral – are arguably the most important professional competencies. Being able to deliver presentations that grab and hold your audience’s attention can open doors that might otherwise remain   closed. The workshop is designed for employees at every level of the organization. And, the skills learned can be applied to one-on- one discussions, presentations during meetings, and presentations for larger audiences.


  • Describe the process for developing and delivering an effective presentation.
  • Demonstrate how to use your voice and body language to make your message clearer and keep your audience engaged
  • Increase confidence in developing anddelivering presentations.
Start 10-12-2017 8:00 am
End 10-12-2017 5:00 pm
Individual Price $299.00

Facilitator: Thelma Harris (click here for bio)

Inclusion in the workplace cultivates a cohesive environment, as well as an engaging team. This course will focus on capturing thought-provoking and non-threatening actions and words that will assist in creating a positive climate, with a strong focus on the dimensions of diversity. This course will also highlight how to support and advocate for diversity and inclusion efforts.


  • Learn diversity fundamentals for employees at all levels.
  • Understand the importance and value of diversity and inclusion.
  • Capture the full scope of diversity dimensions.
  • Learn how to positively navigate and stimulate collaboration in a diverse environment.
Start 10-19-2017 8:00 am
End 10-19-2017 5:00 pm
Individual Price $299.00

Facilitator: David Luckett

Project management is the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements. In this course, you will gain the knowledge of:

  • using the effective method for calculating the critical path of any project schedule
  • identifying the necessary criteria to apply in determining whether an initiative is a project or a process
  • methods for creating key project management plans
  • techniques for effective communications among stakeholders and project team members
  • basic navigational skills within Microsoft Project to create a basic project schedule
  • basic data analysis methodologies
  • how to effectively deal with project team conflict


  • Recognize opportunities for applying process management tools to work-relatedprocesses.
  • Constructaflowchartoftheirtoppriorityworkprocess.
  • Describethevalueofcontinuousimprovementresulting from processmanagement.
Start 10-26-2017 8:00 am
End 10-26-2017 5:00 pm
Individual Price $299.00

Facilitator: Robin Roggenkamp (click here for bio)

Effective communication tools have become a more essential part of every employee’s day-to-day interactions and are a requirement for success at work. Questioning is a powerful tool that is often overlooked in communications training. Effective Questioning: A Different Way to Communicate brings a unique insight into the effects of positive questioning, not only as a method of gathering information or interrogating, but as a communication skill that can assist in coaching, problem solving, stimulating ideas, encouraging discussion, expanding alternatives, and gaining understanding. Participants will see how astute questioning can enhance conversations, job performance, and capacity to influence, as well as improve the quality of all work relationships. The workshop is designed for employees at every level of your organization.


  • Discuss the value of questioning as a communication technique.
  • Classify various questions based on their purpose.
  • List strategies for overcoming barriers to successful questioning.
  • Develop and practice questions that encourage discussion and influence others.
Start 11-09-2017 8:00 am
End 11-09-2017 5:00 pm
Individual Price $299.00

Facilitator: Andora Calhoun (click here for bio)

This session provides tools to support employees who are expected to lead in an empowered environment. Most organizations are actively engaged in many initiatives designed to improve safety, customer satisfaction, and efficient use of taxpayer dollars. This workshop is designed as one step in support of expanding the skills of those expected to successfully lead the organization through those changes. The perspective presented is that each employee - regardless of position, title, or assigned “leadership” responsibility - has both opportunity and obligation to lead in the empowered environment necessary to achieve the organizations mission.

During this workshop, participants will focus on their ability and willingness to proactively influence the actions of others.

Specifically, they will sharpen the skills needed to accomplish four key outcomes: create shared knowledge, maintain a supportive environment, trust and be trustworthy, and model desired behaviors.


  • Present information and/or requests in a persuasive manner.
  • Make language choices that support a collaborative environment.
  • Communicate and behave in a way that collaborative, trusting relationship are established and maintained.
Start 11-16-2017 8:00 am
End 11-16-2017 5:00 pm
Individual Price $299.00

Facilitator: Janie Payne (click here for bio)

This intensive workshop is designed for maximum learning and flexibility. Instruction is built around deliberate practice and rich group discussion. The workshop emphasizes impactful concepts for strengths-based leadership – starting with self-awareness – and offers participants an opportunity to apply and practice the concepts in a supportive environment. Through mixed-methods and multiple modalities, the workshop is delivered in person, virtually and on-demand – both in order to suit individual learning preferences and for maximum convenience and flexibility.


  • Understand the structure of the federal government and the roles of the various branches ofgovernment.
  • Discuss the foundational laws and regulations that govern federal employment.
  • Discuss the federal employee life cycle and key activities associated with each phase of the life
  • Discuss the federal government frameworks for assessing employee engagement.
  • Discuss best practices from agencies who rank among the best places to work in the federal government.
Start 12-07-2017 8:00 am
End 12-07-2017 5:00 pm
Individual Price $299.00